We are committed to safeguarding the privacy of our website
visitors,
service users, individual customers and customer personnel.
This policy applies where we are acting as a data controller with
respect to the personal data of such persons; in other words, where we determine the
purposes
and means of the processing of that personal data.
We use cookies on our website. Insofar as those cookies are not
strictly necessary for the provision of our website and services, we will ask you to consent
to
our use of cookies when you first visit our website.
In this policy, "we", "us" and "our" refer to blessbreath.com. For
more
information about us, see Section 17.
You must retain the above credit. Use of this document
without
the credit is an infringement of copyright. However, you can purchase from us an
equivalent
document that does not include the credit.
GDPR Compliance
We are committed to complying with the General Data Protection
Regulation (GDPR). We process your personal data in accordance with GDPR principles and
provide you with the necessary rights under the GDPR.
CCPA and CPRA Compliance
We are committed to complying with the California Consumer Privacy
Act (CCPA) and the California Privacy Rights Act (CPRA). We provide you with the necessary
rights under CCPA/CPRA, including the right to request deletion of your personal data.
CalOPPA Compliance
We are committed to complying with the California Online Privacy
Protection Act (CalOPPA). We provide a link to our privacy policy on the homepage of our
website and disclose how we collect, use, and share your personal data.
The personal data that we collect
In this Section 6 we have set out the general categories of
personal
data that we process and, in the case of personal data that we did not obtain directly from
you,
information about the source and specific categories of that data.
We may process data enabling us to get in touch with you
("contact data"). The contact data may include your name, email address,
telephone
number, postal address and/or social media account identifiers. The source of the contact
data
is you and/or your employer. If you log into our website using a social media account, we
will
obtain elements of the contact data from the relevant social media account provider.
We may process your website user account data ("account
data"). The account data may include your account identifier, name, email address,
business name, account creation and modification dates, website settings and marketing
preferences. The primary source of the account data is you and/or your employer, although
some
elements of the account data may be generated by our website. If you log into our website
using
a social media account, we will obtain elements of the account data from the relevant social
media account provider.
We may process information relating to transactions, including
purchases of goods and/or services, that you enter into with us and/or through our website
("transaction data"). The transaction data may include your name, your contact
details, your payment card details (or other payment details) and the transaction details.
The
source of the transaction data is you and/or our payment services provider.
We may process information contained in or relating to any
communication that you send to us or that we send to you ("communication data").
The
communication data may include the communication content and metadata associated with the
communication. Our website will generate the metadata associated with communications made
using
the website contact forms.
We may process data about your use of our website and services
("usage data"). The usage data may include your IP address, geographical
location,
browser type and version, operating system, referral source, length of visit, page views and
website navigation paths, as well as information about the timing, frequency and pattern of
your
service use. The source of the usage data is our analytics tracking system.
We collect the following categories of personal data:
Contact information, such as name, email address, and phone number.
Identification information, such as IP address and device information
Location information, such as location data and geolocation information
Online activity information, such as browsing history and search queries
Financial information, such as payment information and transaction history
Purposes of processing and legal bases
In this Section 7, we have set out the purposes for which we may
process personal data and the legal bases of the processing.
Operations - We may process your personal data
for
the purposes of operating our website, the processing and fulfilment of orders, providing
our
services, supplying our goods, generating invoices, bills and other payment-related
documentation, and credit control. The legal basis for this processing is our legitimate
interests, namely the proper administration of our website, services and business.
Relationships and communications - We may process
contact data, account data, transaction data and/or communication data for the purposes of
managing our relationships, communicating with you (excluding communicating for the purposes
of
direct marketing) by email, SMS, post, fax and/or telephone, providing support services and
complaint handling. The legal basis for this processing is our legitimate interests, namely
communications with our website visitors, service users, individual customers and customer
personnel, the maintenance of relationships, and the proper administration of our website,
services and business.
Direct marketing - We may process contact data,
account data and/or transaction data for the purposes of creating, targeting and sending
direct
marketing communications by email, SMS, post and/or fax and making contact by telephone for
marketing-related purposes. The legal basis for this processing is our legitimate interests,
namely promoting our business and communicating marketing messages and offers to our website
visitors and service users.
Research and analysis - We may process usage data
and/or transaction data for the purposes of researching and analysing the use of our website
and
services, as well as researching and analysing other interactions with our business. The
legal
basis for this processing is our legitimate interests, namely monitoring, supporting,
improving
and securing our website, services and business generally.
We process personal data for the following purposes:
To provide our services and products to you
To communicate with you and respond to your inquiries
To improve and personalize your experience on our website and services
To analyze and improve our services and products
To comply with applicable laws and regulations
Record keeping - We may process your personal
data
for the purposes of creating and maintaining our databases, back-up copies of our databases
and
our business records generally. The legal basis for this processing is our legitimate
interests,
namely ensuring that we have access to all the information we need to properly and
efficiently
run our business in accordance with this policy.
We process the following categories of personal data:
Contact information, such as name, email address, and phone number
Location information, such as location data and geolocation information
Online activity information, such as browsing history and search queries
Financial information, such as payment information and transaction history
Identification information, such as IP address and device information
Security - We may process your personal data for
the
purposes of security and the prevention of fraud and other criminal activity. The legal
basis of
this processing is our legitimate interests, namely the protection of our website, services
and
business, and the protection of others.
Legal claims - We may process your personal data
where necessary for the establishment, exercise or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure. The legal basis for this
processing is our legitimate interests, namely the protection and assertion of our legal
rights,
your legal rights and the legal rights of others.
Legal compliance and vital interests - We may
also
process your personal data where such processing is necessary for compliance with a legal
obligation to which we are subject or in order to protect your vital interests or the vital
interests of another natural person.
We process personal data based on the following legal bases:
We obtain explicit consent from you before processing your personal data for certain
purposes, such as sending marketing communications.
We process personal data to fulfill our contractual obligations to you, such as
providing our services and products.
We process personal data to pursue our legitimate interests, such as improving our
services and products.
We process personal data to comply with applicable laws and regulations.
Providing your personal data to others
We may disclose your personal data to our insurers and/or
professional
advisers insofar as reasonably necessary for the purposes of obtaining or maintaining
insurance
coverage, managing risks, obtaining professional advice.
Financial transactions relating to our website and services are
handled by our payment services providers, confidentially. We will share transaction data
with
our payment services providers only to the extent necessary for the purposes of processing
your
payments, refunding such payments and dealing with complaints and queries relating to such
payments and refunds. You can find information about the payment services providers' privacy
policies and practices at https://blessbreath.com/privacy-policy.html.
In addition to the specific disclosures of personal data set out
in
this Section 8, we may disclose your personal data where such disclosure is necessary for
compliance with a legal obligation to which we are subject, or in order to protect your
vital
interests or the vital interests of another natural person. We may also disclose your
personal
data where such disclosure is necessary for the establishment, exercise, or defence of legal
claims, whether in court proceedings or in an administrative or out-of-court procedure.
We share personal data with third parties for the following
purposes:
To provide our services and products to you
To fulfill our contractual obligations to you
To comply with applicable laws and regulations
To improve our services and products
International transfers of your personal data
In this Section 9, we provide information about the circumstances
in
which your personal data may be transferred to a third country under UK and/or EU data
protection law.
We may transfer your personal data from the European Economic Area
(EEA) to the UK and process that personal data in the UK for the purposes set out in this
policy, and may permit our suppliers and subcontractors to do so, during any period with
respect
to which the UK is not treated as a third country under EU data protection law or benefits
from
an adequacy decision under EU data protection law; and we may transfer your personal data
from
the UK to the EEA and process that personal data in the EEA for the purposes set out in this
policy, and may permit our suppliers and subcontractors to do so, during any period with
respect
to which EEA states are not treated as third countries under UK data protection law or
benefit
from adequacy regulations under UK data protection law.
You acknowledge that personal data that you submit for publication
through our website or services may be available, via the internet, around the world. We
cannot
prevent the use (or misuse) of such personal data by others.
Retaining and deleting personal data
This Section 10 sets out our data retention policies and
procedures,
which are designed to help ensure that we comply with our legal obligations in relation to
the
retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall
not be
kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as follows:
contact data will be retained for a minimum period of 6 months following the date of
the
most recent contact between you and us, and for a maximum period of 6 months
following
that date;
account data will be retained for a minimum period of 6 months following the date of
closure of the relevant account, and for a maximum period of 6 months following that
date;
transaction data will be retained for a minimum period of 6 months following the
date of
the transaction, and for a maximum period of 6 months following that date;
communication data will be retained for a minimum period of 6 months following the
date
of the communication in question, and for a maximum period of 6 months following
that
date; and
usage data will be retained for 6 months following the date of collection.
Notwithstanding the other provisions of this Section 7, we may
retain
your personal data where such retention is necessary for compliance with a legal obligation
to
which we are subject, or in order to protect your vital interests or the vital interests of
another natural person.
Your rights
In this Section 11, we have listed the rights that you have under
data
protection law.
Your principal rights under data protection law are:
the right to access - you can ask for copies of your personal data;
the right to rectification - you can ask us to rectify inaccurate
personal data and to complete incomplete personal data;
the right to erasure - you can ask us to erase your personal data;
the right to restrict processing - you can ask us to restrict the
processing of your personal data;
the right to object to processing - you can object to the
processing of
your personal data;
the right to data portability - you can ask that we transfer your
personal data to another organisation or to you;
the right to complain to a supervisory authority - you can complain
about our processing of your personal data; and
the right to withdraw consent - to the extent that the legal basis
of
our processing of your personal data is consent, you can withdraw that consent.
the right to request deletion of personal data - you can ask for
deletion of personal data
You may exercise any of your rights in relation to your personal
data
by written notice to us, using the contact details set out below.
About cookies
A cookie is a file containing an identifier (a string of letters
and
numbers) that is sent by a web server to a web browser and is stored by the browser. The
identifier is then sent back to the server each time the browser requests a page from the
server.
Cookies may be either "persistent" cookies or "session" cookies: a
persistent cookie will be stored by a web browser and will remain valid until its set expiry
date, unless deleted by the user before the expiry date; a session cookie, on the other
hand,
will expire at the end of the user session, when the web browser is closed.
Cookies may not contain any information that personally identifies
a
user, but personal data that we store about you may be linked to the information stored in
and
obtained from cookies.
Cookies that we use
We use cookies for the following purposes:
authentication and status - we use cookies to identify you when you
visit our website and as you navigate our website, and to help us determine if you
are
logged into our website;
shopping cart - we use cookies to maintain the state of your
shopping
cart as you navigate our website;
personalisation - we use cookies to store information about your
preferences and to personalise our website for you;
security - we use cookies as an element of the security measures
used
to protect user accounts, including preventing fraudulent use of login credentials,
and
to protect our website and services generally;
advertising - we use cookies to help us to display advertisements
that
will be relevant to you;
analysis - we use cookies to help us to analyse the use and
performance
of our website and services; and
cookie consent - we use cookies to store your preferences in
relation
to the use of cookies more generally.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored
on
your computer when you visit our website.
We use Google Analytics, which gathers information about the use
of
our website and uses cookies for this purpose. We use the information gathered by Google
Analytics to create reports about the use of our website. You can find out more about
Google's
use of information by visiting https://policies.google.com/technologies/partner-sites
and you can review Google's privacy policy at https://policies.google.com/privacy. The
cookies used by Google Analytics are named _ga and _ga+container-id.
Managing cookies
Most browsers allow you to refuse to accept cookies and to delete
cookies. The methods for doing so vary from browser to browser and from version to version.
You
can obtain up-to-date information about managing cookies via these links: